Store CategoriesStore CategoriesHydrogen Water GeneraterStandardUpgradePerformanceHydrogen Inhalation MachineWater Filter SystemWhole House Water PrefilterUndersink / Countertop FilterReverse Osmosis SystemShower Water FilterFaucet Water FilterPitcher FilterWater Softener SystemUV Water Sterilizer SystemOzone GeneraterAccessories ReplacementOtherAlthy Water, Healthy Life Product Description●Upgrade 4000mAh Plus++++ capacity battery, Continuous electrolysis 40 times under 12-minute hydrogen production mode. This means that it can be used continuously for more than two weeks after a single charge. H2-PLUS is the best choice for long-distance business trips or travel. ●It is used to produce hydrogen-rich water for health and beauty. Hydrogen-rich water can effectively remove toxic free radicals, prevent cell oxidation, prevent diseases, improve human metabolism, delay senility and improve skin quality. ●Real SPE(Solid Polymer Electrolyte) + PEM(Proton Exchange Membrane) Dual Chamber technology, Titanium with Platinum Coating. ●USA Dupont NAFION – 117 Membrane, It puts only pure H2 into the water, but Oxygen(O2), Ozone(O3) Chlorine(CL2) are separated out. ● Super-high concentration （ALTH laboratory professional hydrogen measurement reagent titration data） ・ 6 minute mode for 1 time: 1000ppb ~ 1500ppb; ・ 12 minute mode for 1 time: up to 2200ppb; ・ 12 minute mode for 2 time(Use 350ml mineral water bottles): 2200ppb ~ 4000ppb; Please do not exceed 3 times for 12 minute mode,Because too much air pressure can lead to accidents such as leaks. ● 100% safe to drink, Hydrogen purity reached 99.99%. Oxygen, chlorine and ozone are separated out, discharged from the bottom waste gas vent device. ●The upgraded 420ml PC cup body is imported from LG in South Korea and is made of BPA-free food-grade bottle material.Q&AWarranty PolicyReturns PolicyQ&A1. Why is there water in the cup I received? Answer: because the ionic membrane of the hydrogen rich water cup needs to be kept wet in order to maintain its activity, purified water isusualy added to the electroltic cel in the process of production and covered with a dust cover for storage, which is conducive to maintainin the activity of the ionic memorane and can be used normaly without activation.Some models are dry membranes and do not have pre-installed water and need to be activated by the customer.ALTHY promises never to sell anv used products. 2. How do I know if I need to activate the ion membrane? Answer: add clean water and turn on the equipment. If the bubbles generated by the equipment are dense, it means that the ionic membraneis active and does not need to be activated. there are no bubbles or there are few bubbles, follow the steps below to activate.Activate ion-exchange membrane: add warm water at 60 «C and soak it for at least 4 hours. Under the condition of sealing, open the equioment for electrolysis twice continuousy. During the electroivsis process, the bubbles are gradualy dense, which means that theion-exchange membrane is gradually activated and can be used normally. 3. How to solve the problem of water leakage in the equipment? Answer: Usualy, there are sealing rings at the joints of each part of the hyorogen-rich water cup. When there is water seepape or leakaze, irmost cases, the sealing ring is misplaced, not instaled properly, or the bottle body and the base are not tightened. When there is water leakageplease observe the position where the water leaks, check whether the sealing ring is installed correctly, whether the cup body has beentightened, and avoid the circuit board short circuit caused bywater entering from the charging interface. When you can’t solve it, please contactcustomer service for help! 4. Why are my test results biased? Answer: Because the water quality is different all over the world, the TDS value, PH value, water guality, temperature and other factors of thewater wil affect the values of PPB and 0RP, so when there s a devation in the test results, please understand! For the measurement of ppp,itis more accurate to use a professional hydrogen measuring reagent, The hydrogen measuring pen cannot measure the ppb value of high-concentration hydrogen-rich water! 5. Why does the PH value of the water not change after working? Answer: The main function ofthe hydrogen-rich water cup is to generate hydrogen-rich water and reduce the 0RP value of water (note thatit isto reduce, notto generate ORP), which does not necessarily affect the PH value of water!Example: The ORP value ofyour national source water is +300m. After the electrolysis ofthe water cup, the ORP value ofthe waterwil change to -100mV ~ -300mV, which is a normal phenomenon, which means that the ORP value of the water decreases by 600. 6.About how to choose the charging plug? Answer:The hydrogen-rich water bottle is not a smart product, so it cannot support fast chargers and high-wattage chargers (charger.exceeding 15W). You should choose a charging plug with a parameter of 5V1A or 5V2A to charge the device. Using a fast charger may cause failure of charging and damage to the circuit board. 7.How should I clean the hydrogen-rich water cup daily? Answer:The cup body and base ofthe hydrogen-rich water cup can be separated. You can rotate and unscrew the cup body to wash and clear the cup body separately. As for the base, you can only wipe it with a wet towel. Do not put the base in water or rinse the base directly with water. This will cause water to enter the base, causing failure and damage to the hydrogen-rich water cup. Therefore, whether it is in use or cleaning, it is necessary to pay attention to the base not to enter the water because the base is not waterproof. 8. Why can’t the device be turned on or work? Answer: When the device cannot be tumed on or cannot work, please shoot a related video the purpose is to better iudge the problem foryou), and contact ALTHY’s customer service for help! Warranty Policy All products provide ALTHY official one-year warranty. lf you need a support , please contact us for support through the customer service button on the online order page. Due to the time difference, our professional customer service will reply you within 24 hours. Note: Please provide the order details in the email, describe the problems encountered indetail, and record a video of the product problem to send to us, which will help us provide you with accurate solutions! Thank you for choosing ALTHY and we hope you enjoy your new product! Returns Policy ALTHY provides a 30-day return service, but if there are any problems with the products you receive, please contact ALTHY Store’s online customer service first. Maybe we can provide a better solution (most customers solve it under our guidance because they are not familiar with the product ). Copyright © 2023 Dianxiaomi